UNIQA offers a 24/24 call center in case of emergency. A direct e-mail system is also available.

When required a help desk can be set up on site for eligibility or reimbursement inquiry. UNIQA also proposes to organise specific meetings on site such as induction days or periodic information meetings.

Online access to individual account via our extranet portal (French- English - German) www.uniqa.ch. At any time of the day, via a confidential and protected access to our website portal, the member can check the situation of his claims, personal data, claims history and print out his documents.