Medical claims handling

Medical claims handling

In the event of a medical claim, professional support from an expert always remains crucial to quickly benefit from the best medical care.

In that respect, adequate and simple procedures have been put in place to give you the most appropriate medical response.

Medical emergency
Medical emergency

In case of medical emergency abroad, please immediately contact UNIQA Assistance:


Worldwide: 24/7 access to the global UNIQA assistance medical network

Tel: +41 22 819 44 88

In the USA/Canada, 24/7 access to Global Excel Management network

Tel: +1 844 477 0777

European public emergency number: 112

Swiss public emergency number: 144

Inpatient treatment
Inpatient treatment

Please contact UNIQA in Geneva during working hours in case of planned hospitalization. 

UNIQA will directly settle the costs to the medical provider and avoir and cash deposit from the insured member

Tel: +41 22 718 63 00

Online claim submission
Online claim submission

Please access to your personal web-portal to submit your claims expenses

Member Access